WHAT'S NEW
Deals & Offers
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Make your holiday bus journey more affordable with up to 10% OFF on an eligible ....
Use Code
HOLBUS10
South India Ride Pick
Travelling across South India? Get up to 10% OFF on eligible bus bookings with O....
South India Ride Pick
Travelling across South India? Get up to 10% OFF on eligible bus bookings with O....
Group Journey Saver
Travelling with friends or family? Get up to 10% OFF on an eligible bus booking ....
Pilgrimage Bus Pick
Plan your pilgrimage journey with Ooting and get up to 10% OFF on an eligible bu....
Use Code
PILGRIM10
Frequently Asked Questions ?
We understand this is frustrating. Please raise a complaint with photos/proof from the "My Trips" section within 24 hours of check-in. Our support team investigates directly with the property and can arrange compensation or a refund where applicable.
This depends on hotel availability on that day and is not guaranteed. We suggest messaging the hotel directly (contact details are in your booking confirmation) a day before to request it — many hotels accommodate if rooms are free.
Yes, your room is confirmed the moment you receive the booking confirmation, regardless of payment mode. "Pay at Hotel" only means you settle the bill directly at the property during check-in/check-out.
This is rare but can occasionally happen due to overbooking on the hotel's end. Call our 24x7 support number immediately — we'll either get you checked in by coordinating with the property or arrange an alternate hotel of similar or better category at no extra cost.
Yes, select hotels offer hourly stay options for short visits. You'll see this filter labeled "Hourly Stay" while searching, where available in your city.
No, showing the confirmation on your phone (SMS or email) along with a valid ID is sufficient at almost all properties.
The search page shows the base price; taxes and sometimes a mandatory service fee (charged by the hotel, not by us) get added at checkout. The full breakup is always shown before you make payment, so there are no last-minute surprises.
This depends entirely on individual hotel policy, not on Ooting. Some hotels are couple-friendly, others aren't — we recommend checking the hotel's policy notes on the listing page or filtering for "Couple Friendly" hotels before booking.
You can request an additional guest where the room's occupancy rules permit it. Any extra-person charges, taxes, breakfast charges, or room-category changes depend on the property's policy and availability.
Amenities and inclusions vary by property and room type. Check the 'Amenities' and 'What's included' sections of the hotel listing and your booking confirmation before completing your reservation.
You can submit special requests where the property allows them, such as a preferred bed type, floor, or room location. Requests are subject to hotel availability and are not guaranteed unless the property explicitly confirms them.
If you expect to arrive after the property's stated check-in time, contact the hotel in advance and share your expected arrival time. This is especially important for properties with limited reception hours or specific late check-in procedures.
Search Flights, Hotels, Bus and Holiday Package
Find and book hotels online with Ooting. Explore a wide range of accommodation options for holidays, business trips, family vacations and other travel needs. Choose your destination, explore available stays and make your hotel booking conveniently through Ooting.
